你在飞 盲目 在你自己的评论中
人们每天在评论区谈论你的品牌。赞美、投诉、问题、公共关系危机——你是最后一个知道的，因为没有人在关注。
Of brand mentions in comments go unnoticed by the brand. Customer complaints, praise, and questions disappear into the noise.
Average time for brands to discover a negative mention in their comments. By then, the damage is done and the conversation has moved on.
Higher customer satisfaction when brands respond to mentions within 30 minutes. Speed of response directly impacts brand perception.
永远不要错过一个 品牌提及 再次
Set Up Your Brand Keywords
Add your brand name, product names, executive names, campaign hashtags, and any custom keywords you want to track. FeedGuardians AI also learns variations — misspellings, abbreviations, @mentions, and nicknames that people use when talking about your brand.
"Setup takes 5 minutes. AI auto-suggests variations of your brand name you might have missed."
Real-Time Monitoring & Sentiment Analysis
Every comment across all your posts is scanned in real time. When a mention is detected, AI classifies the sentiment as positive, negative, or neutral. Negative mentions trigger priority alerts so you can respond before a small issue becomes a PR crisis.
"Sentiment accuracy: 97%. Catch negative brand mentions within seconds, not hours."
Alerts, Reports & Actionable Insights
Get instant notifications via email, Slack, or your dashboard. View mention trends over time, sentiment breakdowns by product or campaign, and top commenters mentioning your brand. Generate weekly reports for your marketing and PR teams.
"Turn raw mentions into actionable insights. Know exactly what your audience thinks about your brand."
品牌报告这些数字
在30天内
97%
Brand mention detection accuracy
<10s
Average alert delivery time
3.4x
Faster response to negative mentions
85%
Of previously missed mentions now caught
"we had a customer complaining about a defective product in our comments for 3 DAYS before anyone noticed. that never happens anymore. @feedguardians alerts us to negative mentions within seconds. our response time went from hours to minutes."
"the sentiment analysis is a game changer for our marketing team. we can see in real time how a new product launch is being received in comments. @feedguardians gives us the pulse of our audience without reading thousands of comments manually."
品牌社交自动驾驶
入门版
单一品牌，刚刚起步
- Connect unlimited channels
- 1个工作区
- AI Comment Moderation
- AI Auto-Replying
- Brand Voice AI
- Done-For-You Setup (Essentials)
- Basic Analytics
- Unlimited users
- Connect unlimited channels
- 1个工作区
- AI Comment Moderation
- AI Auto-Replying
- Brand Voice AI
- Done-For-You Setup (Essentials)
- Basic Analytics
- Unlimited users
Growth
单品牌，成长型DTC
- Connect unlimited channels
- Up to 3 Workspaces
- AI Comment Moderation
- AI Auto-Replying
- Brand Voice AI
- Done-For-You Setup (Essentials)
- Basic Analytics
- Email Support
- Unlimited users
- API Access
- Connect unlimited channels
- Up to 3 Workspaces
- AI Comment Moderation
- AI Auto-Replying
- Brand Voice AI
- Done-For-You Setup (Essentials)
- Basic Analytics
- Email Support
- Unlimited users
- API Access
Business
多品牌，扩展中
Everything in Growth, plus:
- Up to 15 Workspaces
- Pre-Sale Comment Audit
- Headcount Savings Report
- Crisis & Escalation Templates
- Competitor Protection
- Priority Email + Chat Support
- Connect unlimited channels
- AI Comment Moderation
- AI Auto-Replying
- Brand Voice AI
- Done-For-You Setup (Essentials)
- Basic Analytics
- Email Support
- Unlimited users
- API Access
- Up to 15 Workspaces
- Pre-Sale Comment Audit
- Headcount Savings Report
- Crisis & Escalation Templates
- Competitor Protection
- Priority Email + Chat Support
Enterprise
大型DTC品牌组合
Everything in Business, plus:
- Unlimited Workspaces
- White Glove DFY Setup
- Board-Ready ROI Reporting
- Custom Crisis Playbook + Kill Switch
- Quarterly Business Reviews
- Dedicated Slack Channel
- Connect unlimited channels
- AI Comment Moderation
- AI Auto-Replying
- Brand Voice AI
- Done-For-You Setup (Essentials)
- Basic Analytics
- Email Support
- Unlimited users
- API Access
- Pre-Sale Comment Audit
- Headcount Savings Report
- Crisis & Escalation Templates
- Competitor Protection
- Priority Email + Chat Support
- Unlimited Workspaces
- White Glove DFY Setup
- Board-Ready ROI Reporting
- Custom Crisis Playbook + Kill Switch
- Quarterly Business Reviews
- Dedicated Slack Channel
FeedGuardians是Meta Business Partner
我们是经过认证的Meta Business Partner，确保完全符合Instagram和Facebook的自动化标准。您的账户始终安全。
FeedGuardians是TikTok商业合作伙伴
我们是经过认证的TikTok商业合作伙伴，拥有完整的API访问权限，可进行评论管理、内容审核以及TikTok自然内容和广告内容的自动回复。
常见 问题
FeedGuardians scans every comment across all your connected social media accounts in real time. When someone mentions your brand name, product names, executive names, or custom keywords, you get an instant notification. The AI also detects misspellings, abbreviations, and @mentions to ensure nothing is missed.
You can track brand names, product names, executive/founder names, campaign hashtags, competitor mentions, and any custom keywords. The system also categorizes mentions by sentiment (positive, negative, neutral) so you can prioritize responses to negative mentions and amplify positive ones.
Notifications are sent within seconds of a mention being detected. You can receive alerts via email, Slack, dashboard notifications, or webhook integrations. Set up priority alerts for negative mentions or specific keywords that need immediate attention.
Currently, FeedGuardians monitors comments on your own posts, Reels, ads, and Stories across connected accounts. It detects when other users mention your brand in comments on YOUR content. For monitoring mentions across the entire platform, we recommend pairing with a dedicated social listening tool.
Yes. Every mention is analyzed for sentiment — positive, negative, or neutral. Your dashboard shows sentiment trends over time, sentiment breakdown by product or campaign, and highlights mentions that need urgent attention. This helps you spot PR issues before they escalate.
Yes! We offer a 7-day free trial with full access to brand mention monitoring and all other FeedGuardians features. No credit card required. Set up your brand keywords and start monitoring mentions from day one.