Monitor Brand Mentions in Social Media Comments | FeedGuardians
Écoute sociale

Savoir ce que les gens disent
À propos de votre Marque

Vous ne savez pas ce que les gens disent de votre marque dans les sections de commentaires. Recevez des alertes en temps réel lorsque votre marque, vos produits ou vos dirigeants sont mentionnés — avec une analyse de sentiment pour que vous puissiez agir rapidement.

Vitesse d'alerte
<10s
Précision
97%
Sentiment
Temps réel

Aucune carte de crédit requise · essai gratuit de 7 jours

1,200+ marques surveillant leurs sections de commentaires

Le Problème

Vous êtes en plein vol Aveugle dans vos propres commentaires

Les gens parlent de votre marque dans les sections de commentaires chaque jour. Éloges, plaintes, questions, crises de relations publiques — vous êtes le dernier à le savoir car personne ne surveille.

85%

Of brand mentions in comments go unnoticed by the brand. Customer complaints, praise, and questions disappear into the noise.

6hrs

Average time for brands to discover a negative mention in their comments. By then, the damage is done and the conversation has moved on.

3.4x

Higher customer satisfaction when brands respond to mentions within 30 minutes. Speed of response directly impacts brand perception.

Comment ça fonctionne

Ne manquez jamais un Mention de marque Encore

01

Set Up Your Brand Keywords

Add your brand name, product names, executive names, campaign hashtags, and any custom keywords you want to track. FeedGuardians AI also learns variations — misspellings, abbreviations, @mentions, and nicknames that people use when talking about your brand.

"Setup takes 5 minutes. AI auto-suggests variations of your brand name you might have missed."

Capacité
FeedGuardians
Unlimited Keywords
Inclus
Auto-Variation Detection
Inclus
Misspelling Recognition
Inclus
Category Grouping
Inclus
02

Real-Time Monitoring & Sentiment Analysis

Every comment across all your posts is scanned in real time. When a mention is detected, AI classifies the sentiment as positive, negative, or neutral. Negative mentions trigger priority alerts so you can respond before a small issue becomes a PR crisis.

"Sentiment accuracy: 97%. Catch negative brand mentions within seconds, not hours."

Capacité
FeedGuardians
Real-Time Scanning
Inclus
AI Sentiment Analysis
Inclus
Priority Negative Alerts
Inclus
50+ Language Support
Inclus
03

Alerts, Reports & Actionable Insights

Get instant notifications via email, Slack, or your dashboard. View mention trends over time, sentiment breakdowns by product or campaign, and top commenters mentioning your brand. Generate weekly reports for your marketing and PR teams.

"Turn raw mentions into actionable insights. Know exactly what your audience thinks about your brand."

Capacité
FeedGuardians
Email & Slack Alerts
Inclus
Trend & Sentiment Reports
Inclus
Campaign-Level Analytics
Inclus
Weekly Digest Emails
Inclus
Résultats

Les marques rapportent ces chiffres
dans les 30 jours

97%

Brand mention detection accuracy

<10s

Average alert delivery time

3.4x

Faster response to negative mentions

85%

Of previously missed mentions now caught

"we had a customer complaining about a defective product in our comments for 3 DAYS before anyone noticed. that never happens anymore. @feedguardians alerts us to negative mentions within seconds. our response time went from hours to minutes."
Lukas
Lukas
@lukasgrows
"the sentiment analysis is a game changer for our marketing team. we can see in real time how a new product launch is being received in comments. @feedguardians gives us the pulse of our audience without reading thousands of comments manually."
Jenny Liu
Jenny Liu
@jennylbuilds

Le Pilote Automatique Social pour Votre Marque

2 mois gratuits

Starter

Marque unique, premiers pas

$83/mois
Économiser $192/an
Jusqu'à 5 000 interactions/mois
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • 1 Workspace
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Unlimited users

Growth

Marque unique, DTC en croissance

$249/mois
Économiser $600/an
Jusqu'à 25 000 interactions/mois
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • Up to 3 Workspaces
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
Le plus populaire

Business

Multi-marques, en expansion

$833/mois
Économiser $1992/an
Jusqu'à 100 000 interactions/mois
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
  • Up to 15 Workspaces
  • Pre-Sale Comment Audit
  • Headcount Savings Report
  • Crisis & Escalation Templates
  • Competitor Protection
  • Priority Email + Chat Support

Enterprise

Grands portfolios DTC

$2499/mois
Économiser $6000/an
Jusqu'à 300 000 interactions/mois
Book a Demo
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
  • Pre-Sale Comment Audit
  • Headcount Savings Report
  • Crisis & Escalation Templates
  • Competitor Protection
  • Priority Email + Chat Support
  • Unlimited Workspaces
  • White Glove DFY Setup
  • Board-Ready ROI Reporting
  • Custom Crisis Playbook + Kill Switch
  • Quarterly Business Reviews
  • Dedicated Slack Channel
Partenaire officiel Meta

FeedGuardians est un Meta Business Partner

Nous sommes un Meta Business Partner certifié, garantissant une conformité totale avec les normes d'automatisation sur Instagram et Facebook. Vos comptes sont toujours en sécurité avec nous.

Badge Partenaire Meta
Partenaire officiel TikTok

FeedGuardians est TikTok Business Partner

Nous sommes un TikTok Business Partner certifié avec un accès API complet pour la gestion des commentaires, la modération et les réponses automatisées sur le contenu organique et publicitaire TikTok.

Badge TikTok Business Partner
FAQ

Questions fréquentes Questions

FeedGuardians scans every comment across all your connected social media accounts in real time. When someone mentions your brand name, product names, executive names, or custom keywords, you get an instant notification. The AI also detects misspellings, abbreviations, and @mentions to ensure nothing is missed.

You can track brand names, product names, executive/founder names, campaign hashtags, competitor mentions, and any custom keywords. The system also categorizes mentions by sentiment (positive, negative, neutral) so you can prioritize responses to negative mentions and amplify positive ones.

Notifications are sent within seconds of a mention being detected. You can receive alerts via email, Slack, dashboard notifications, or webhook integrations. Set up priority alerts for negative mentions or specific keywords that need immediate attention.

Currently, FeedGuardians monitors comments on your own posts, Reels, ads, and Stories across connected accounts. It detects when other users mention your brand in comments on YOUR content. For monitoring mentions across the entire platform, we recommend pairing with a dedicated social listening tool.

Yes. Every mention is analyzed for sentiment — positive, negative, or neutral. Your dashboard shows sentiment trends over time, sentiment breakdown by product or campaign, and highlights mentions that need urgent attention. This helps you spot PR issues before they escalate.

Yes! We offer a 7-day free trial with full access to brand mention monitoring and all other FeedGuardians features. No credit card required. Set up your brand keywords and start monitoring mentions from day one.

Prêt à savoir ce que les gens disent
à propos de votre brand?

Commencez votre essai gratuit et recevez des alertes en temps réel lorsque votre marque, vos produits ou vos dirigeants sont mentionnés dans les commentaires.

Commencez l'essai gratuit

Aucune carte de crédit requise · essai gratuit de 7 jours