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Every comment or direct message that FeedGuardians processes counts as one action against your monthly quota. Processing means AI classification (spam, toxicity, sentiment) — whether the comment is hidden, replied to, or allowed through. Starter includes up to 3,000 comments & DMs per month, Growth 6,000, Pro 12,000, and Elite 25,000.

Most brands start on Growth — it includes everything you need: unlimited AI moderation, auto-replying, real-time alerts, and 5 workspaces for managing multiple brands. Pro is ideal if you need weekly analytics reports and API access.

FeedGuardians supports Instagram, Facebook, TikTok, and Bluesky — including organic posts and paid ad campaigns on Meta Ads and TikTok Ads. One subscription covers all platforms, and channels are unlimited on every paid plan.

Not currently. X's API pricing makes it cost-prohibitive to include in standard plans, and YouTube's comment API has limitations that prevent reliable moderation. We support Instagram, Facebook, TikTok, and Bluesky today. We'll add more platforms when the APIs allow us to deliver the same quality experience.

Yes. You can upgrade, downgrade, or switch between monthly and annual billing any time from the dashboard. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.

You'll get a heads-up notification as you approach your limit. If you consistently exceed your quota, we'll recommend upgrading to a higher plan that matches your real volume. We never cut off moderation mid-month — we prefer to have a conversation first.

Yes. Enterprise plans include unlimited accounts, custom SLAs, SSO, advanced compliance features, and a dedicated customer success manager — priced separately from the self-serve tiers. Visit /enterprise or email [email protected].

Yes. Nonprofits get a meaningful discount on any plan, and early-stage startups can qualify for reduced pricing for the first 12 months. Contact [email protected] with proof of status.

You can cancel anytime from the dashboard. Your account stays active until the end of your current billing period. After cancellation, we delete all raw comment data within 30 days. Exportable backups are available before cancellation.