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You set up trigger keywords or phrases (like "INFO", "PRICE", "LINK", or any custom word) for each post. When someone comments with that keyword, FeedGuardians instantly sends them a personalized DM. You can set multiple triggers per post and customize the DM message for each one.

Smart DM Automation currently works on Instagram and Facebook, with TikTok and Bluesky also supported. These are the platforms where comment-to-DM workflows drive the highest engagement and conversion rates.

Every DM is personalized. Our AI uses the commenter's name, the context of their comment, and your brand voice settings to craft natural-sounding messages. You can also set up custom templates with dynamic variables for full control over the messaging.

DMs are sent within seconds of a keyword comment being detected. Speed matters — the faster you respond, the higher the conversion rate. Our average response time is under 30 seconds, keeping leads warm while interest is at its peak.

Yes. FeedGuardians uses official platform APIs and follows all messaging guidelines. We only send DMs to users who explicitly engage with your content by commenting a keyword, which counts as user-initiated interaction. This keeps your account safe and compliant.

Absolutely. You have full control over your DM templates. Use dynamic variables like the commenter's name, the keyword they used, and the post they commented on. You can also let AI generate personalized messages based on your brand voice and the conversation context.

You can set up smart filters to only trigger DMs for relevant comments. The AI analyzes comment intent and can distinguish between genuine interest and casual comments. You can also set minimum criteria (like the keyword must be the only word in the comment) to avoid false triggers.

Yes. The dashboard shows you exactly how many DMs were sent, opened, and replied to for each post and keyword trigger. You can track the full funnel from comment to DM to conversion, making it easy to optimize your campaigns.

Yes! We offer a 7-day free trial with full access to Smart DM Automation and all other features. No credit card required. Set up your first keyword trigger and start converting commenters into leads from day one.