Monitor Brand Mentions in Social Media Comments | FeedGuardians
Social Listening

Know What People Say
About Your Brand

You don't know what people are saying about your brand in comment sections. Get real-time alerts when your brand, products, or executives are mentioned — with sentiment analysis so you can act fast.

Alert Speed
<10s
Accuracy
97%
Sentiment
Real-time

No credit card required · 7-day free trial

1,200+ brands monitoring their comment sections

The Problem

You're Flying Blind in Your Own Comments

People talk about your brand in comment sections every day. Praise, complaints, questions, PR crises — you're the last to know because no one is watching.

85%

Of brand mentions in comments go unnoticed by the brand. Customer complaints, praise, and questions disappear into the noise.

6hrs

Average time for brands to discover a negative mention in their comments. By then, the damage is done and the conversation has moved on.

3.4x

Higher customer satisfaction when brands respond to mentions within 30 minutes. Speed of response directly impacts brand perception.

How It Works

Never Miss a Brand Mention Again

01

Set Up Your Brand Keywords

Add your brand name, product names, executive names, campaign hashtags, and any custom keywords you want to track. FeedGuardians AI also learns variations — misspellings, abbreviations, @mentions, and nicknames that people use when talking about your brand.

"Setup takes 5 minutes. AI auto-suggests variations of your brand name you might have missed."

Capability
FeedGuardians
Unlimited Keywords
Included
Auto-Variation Detection
Included
Misspelling Recognition
Included
Category Grouping
Included
02

Real-Time Monitoring & Sentiment Analysis

Every comment across all your posts is scanned in real time. When a mention is detected, AI classifies the sentiment as positive, negative, or neutral. Negative mentions trigger priority alerts so you can respond before a small issue becomes a PR crisis.

"Sentiment accuracy: 97%. Catch negative brand mentions within seconds, not hours."

Capability
FeedGuardians
Real-Time Scanning
Included
AI Sentiment Analysis
Included
Priority Negative Alerts
Included
50+ Language Support
Included
03

Alerts, Reports & Actionable Insights

Get instant notifications via email, Slack, or your dashboard. View mention trends over time, sentiment breakdowns by product or campaign, and top commenters mentioning your brand. Generate weekly reports for your marketing and PR teams.

"Turn raw mentions into actionable insights. Know exactly what your audience thinks about your brand."

Capability
FeedGuardians
Email & Slack Alerts
Included
Trend & Sentiment Reports
Included
Campaign-Level Analytics
Included
Weekly Digest Emails
Included
Results

Brands report these numbers
within 30 days

97%

Brand mention detection accuracy

<10s

Average alert delivery time

3.4x

Faster response to negative mentions

85%

Of previously missed mentions now caught

"we had a customer complaining about a defective product in our comments for 3 DAYS before anyone noticed. that never happens anymore. @feedguardians alerts us to negative mentions within seconds. our response time went from hours to minutes."
Lukas
Lukas
@lukasgrows
"the sentiment analysis is a game changer for our marketing team. we can see in real time how a new product launch is being received in comments. @feedguardians gives us the pulse of our audience without reading thousands of comments manually."
Jenny Liu
Jenny Liu
@jennylbuilds
FAQ

Common Questions

FeedGuardians scans every comment across all your connected social media accounts in real time. When someone mentions your brand name, product names, executive names, or custom keywords, you get an instant notification. The AI also detects misspellings, abbreviations, and @mentions to ensure nothing is missed.

You can track brand names, product names, executive/founder names, campaign hashtags, competitor mentions, and any custom keywords. The system also categorizes mentions by sentiment (positive, negative, neutral) so you can prioritize responses to negative mentions and amplify positive ones.

Notifications are sent within seconds of a mention being detected. You can receive alerts via email, Slack, dashboard notifications, or webhook integrations. Set up priority alerts for negative mentions or specific keywords that need immediate attention.

Currently, FeedGuardians monitors comments on your own posts, Reels, ads, and Stories across connected accounts. It detects when other users mention your brand in comments on YOUR content. For monitoring mentions across the entire platform, we recommend pairing with a dedicated social listening tool.

Yes. Every mention is analyzed for sentiment — positive, negative, or neutral. Your dashboard shows sentiment trends over time, sentiment breakdown by product or campaign, and highlights mentions that need urgent attention. This helps you spot PR issues before they escalate.

Yes! We offer a 7-day free trial with full access to brand mention monitoring and all other FeedGuardians features. No credit card required. Set up your brand keywords and start monitoring mentions from day one.

Ready to know what people say
about your brand?

Start your free trial and get real-time alerts when your brand, products, or executives are mentioned in comments.

Start Free Trial

No credit card required · 7-day free trial