Conversational DM AI for Instagram — Goal-Aware Agent (2026 Beta)
Conversational DM AI

AI agent that holds a real Instagram DM exchange

Goal-aware. Brand-voice trained. Grounded in your catalog. Hand-off on intent. Q2 2026 beta.

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Qué es

A conversational AI agent that handles entire Instagram DM conversations end-to-end. Unlike rule-based flows (ManyChat) or single-LLM-step systems (Chatfuel AI Step), our agent maintains context across multiple turns and works backward from a defined goal.

Beta opens Q2 2026 on Pro tier and above. Today's production product covers brand-voice replies on comments and keyword-triggered DMs.

Cómo funciona

1

Define the agent's goal

"Book a demo", "send checkout link", "qualify lead". Agent works backward from goal.

2

Train on your knowledge

Product catalog, FAQ, brand-voice samples (5–10 real DMs). Grounding prevents hallucination.

3

Configure hand-off

Intent triggers (pricing, complaint, complexity) route to human inbox.

4

Tune live

Dashboard shows every conversation. Flag bad responses to retrain.

Cómo se comparan los competidores

Architecture
LLM agent, goal-aware
Rules + AI Step
Rules + AI block
Free-form conversation
Yes
No (flow tree)
No
Brand-voice training
5–10 samples
Manual scripts
Manual
Catalog grounding
Native
External integration
External
Hand-off rules
Intent-based
Manual transfer
Manual

Casos de uso que necesitan esto

B2B SaaS qualifier

BANT in DM, books demo on hot lead.

DTC product recommendation

Catalog-grounded recommendation, sends checkout.

Support resolution

80% of common Q's resolved without human.

Cart recovery dialog

Conversational re-engagement on abandoned cart.

Course / cohort fit

Qualify fit, book call or send self-paced.

Influencer collab onboarding

Auto-handle brief, payment, content guidelines.

API access (Pro tier)

Trigger agent conversations programmatically. Webhook on every turn. Full conversation transcripts via REST.

POST /v1/agents/dm/conversations
{
  "goal": "book_demo",
  "user_ig_id": "1234567",
  "context": { "lead_source": "reel_xyz" }
}

Preguntas frecuentes

Q2 2026. Waitlist via /pricing.

Prueba esto feature

Prueba gratuita. Sin tarjeta. O permanece gratis para siempre (50 mensajes/mes).