Question 1

What's the difference between Exact and Fuzzy mode?

Accepted Answer

Exact = the trigger word must literally appear in the comment ("GUIDE" only fires on comments containing "guide"). Fuzzy = AI also fires on intent-equivalent comments ("send me", "yes pls", "interested", "how do I get it") even if the literal trigger isn't there. Fuzzy mode catches 2–4× more legitimate fires.

Question 2

Why does this matter?

Accepted Answer

Most Comment-to-DM tools (ManyChat, etc.) use exact-match keyword triggers. That misses ~60% of people who clearly want what you're offering but didn't use your exact word. This tool shows you exactly which comments your current trigger setup is missing.

Question 3

Should I keep my trigger word visible in the caption?

Accepted Answer

Yes — Meta's policies require explicit user consent for the DM, and showing the trigger in the caption is the cleanest way to do that. Keep the trigger short, memorable, and unique enough that it doesn't fire on random conversation.

Question 4

Will Instagram throttle my account if I auto-DM?

Accepted Answer

Instagram allows Comment-to-DM via the Messaging API (which FeedGuardians and ManyChat both use). It's not throttled if you're using an approved partner integration and only DM users who explicitly triggered the flow with their comment.

Question 5

Can the comment be in another language?

Accepted Answer

In fuzzy mode, yes — the AI understands intent across most languages. In exact mode, it only matches the literal trigger word, so you'd need to add multilingual variants manually.

Question 6

Does FeedGuardians support fuzzy comment-to-DM?

Accepted Answer

Yes. FeedGuardians lets you configure both exact and intent-based fuzzy triggers across Instagram and Facebook, with built-in spam filtering so your DM flow doesn't fire on bots.

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