Monitor Brand Mentions in Social Media Comments | FeedGuardians
Escuta Social

Saiba o que as pessoas dizem
Sobre sua Marca

Você não sabe o que as pessoas estão dizendo sobre sua marca nas seções de comentários. Receba alertas em tempo real quando sua marca, produtos ou executivos forem mencionados — com análise de sentimento para que você possa agir rapidamente.

Velocidade do Alerta
<10s
Precisão
97%
Sentimento
Em tempo real

Sem cartão de crédito necessário · teste gratuito de 7 dias

1,200+ marcas monitorando suas seções de comentários

O Problema

Você Está Voando Cego nos Seus Próprios Comentários

As pessoas falam sobre sua marca nas seções de comentários todos os dias. Elogios, reclamações, perguntas, crises de PR — você é o último a saber porque ninguém está assistindo.

85%

Of brand mentions in comments go unnoticed by the brand. Customer complaints, praise, and questions disappear into the noise.

6hrs

Average time for brands to discover a negative mention in their comments. By then, the damage is done and the conversation has moved on.

3.4x

Higher customer satisfaction when brands respond to mentions within 30 minutes. Speed of response directly impacts brand perception.

Como Funciona

Nunca Perda uma Menção à Marca Novamente

01

Set Up Your Brand Keywords

Add your brand name, product names, executive names, campaign hashtags, and any custom keywords you want to track. FeedGuardians AI also learns variations — misspellings, abbreviations, @mentions, and nicknames that people use when talking about your brand.

"Setup takes 5 minutes. AI auto-suggests variations of your brand name you might have missed."

Capacidade
FeedGuardians
Unlimited Keywords
Incluído
Auto-Variation Detection
Incluído
Misspelling Recognition
Incluído
Category Grouping
Incluído
02

Real-Time Monitoring & Sentiment Analysis

Every comment across all your posts is scanned in real time. When a mention is detected, AI classifies the sentiment as positive, negative, or neutral. Negative mentions trigger priority alerts so you can respond before a small issue becomes a PR crisis.

"Sentiment accuracy: 97%. Catch negative brand mentions within seconds, not hours."

Capacidade
FeedGuardians
Real-Time Scanning
Incluído
AI Sentiment Analysis
Incluído
Priority Negative Alerts
Incluído
50+ Language Support
Incluído
03

Alerts, Reports & Actionable Insights

Get instant notifications via email, Slack, or your dashboard. View mention trends over time, sentiment breakdowns by product or campaign, and top commenters mentioning your brand. Generate weekly reports for your marketing and PR teams.

"Turn raw mentions into actionable insights. Know exactly what your audience thinks about your brand."

Capacidade
FeedGuardians
Email & Slack Alerts
Incluído
Trend & Sentiment Reports
Incluído
Campaign-Level Analytics
Incluído
Weekly Digest Emails
Incluído
Resultados

As marcas relatam esses números
dentro de 30 dias

97%

Brand mention detection accuracy

<10s

Average alert delivery time

3.4x

Faster response to negative mentions

85%

Of previously missed mentions now caught

"we had a customer complaining about a defective product in our comments for 3 DAYS before anyone noticed. that never happens anymore. @feedguardians alerts us to negative mentions within seconds. our response time went from hours to minutes."
Lukas
Lukas
@lukasgrows
"the sentiment analysis is a game changer for our marketing team. we can see in real time how a new product launch is being received in comments. @feedguardians gives us the pulse of our audience without reading thousands of comments manually."
Jenny Liu
Jenny Liu
@jennylbuilds

O Autopiloto Social para Sua Marca

2 meses grátis

Starter

Marca única, começando agora

$83/mês
Poupe $192/ano
Até 5.000 interações/mês
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • 1 Workspace
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Unlimited users

Growth

Marca única, DTC em crescimento

$249/mês
Poupe $600/ano
Até 25.000 interações/mês
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • Up to 3 Workspaces
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
Mais popular

Business

Multi-marca, escalando

$833/mês
Poupe $1992/ano
Até 100.000 interações/mês
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
  • Up to 15 Workspaces
  • Pre-Sale Comment Audit
  • Headcount Savings Report
  • Crisis & Escalation Templates
  • Competitor Protection
  • Priority Email + Chat Support

Enterprise

Grandes portfólios DTC

$2499/mês
Poupe $6000/ano
Até 300.000 interações/mês
Book a Demo
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
  • Pre-Sale Comment Audit
  • Headcount Savings Report
  • Crisis & Escalation Templates
  • Competitor Protection
  • Priority Email + Chat Support
  • Unlimited Workspaces
  • White Glove DFY Setup
  • Board-Ready ROI Reporting
  • Custom Crisis Playbook + Kill Switch
  • Quarterly Business Reviews
  • Dedicated Slack Channel
Parceiro oficial Meta

FeedGuardians é um Meta Business Partner

Somos um Meta Business Partner certificado, garantindo total conformidade com os padrões de automação no Instagram e Facebook. Suas contas estão sempre seguras conosco.

Distintivo de Meta Business Partner
Parceiro oficial TikTok

FeedGuardians é TikTok Business Partner

Somos um TikTok Business Partner certificado com acesso completo à API para gestão de comentários, moderação e respostas automatizadas em conteúdo orgânico e de anúncios do TikTok.

Selo TikTok Business Partner
FAQ

Perguntas Comuns

FeedGuardians scans every comment across all your connected social media accounts in real time. When someone mentions your brand name, product names, executive names, or custom keywords, you get an instant notification. The AI also detects misspellings, abbreviations, and @mentions to ensure nothing is missed.

You can track brand names, product names, executive/founder names, campaign hashtags, competitor mentions, and any custom keywords. The system also categorizes mentions by sentiment (positive, negative, neutral) so you can prioritize responses to negative mentions and amplify positive ones.

Notifications are sent within seconds of a mention being detected. You can receive alerts via email, Slack, dashboard notifications, or webhook integrations. Set up priority alerts for negative mentions or specific keywords that need immediate attention.

Currently, FeedGuardians monitors comments on your own posts, Reels, ads, and Stories across connected accounts. It detects when other users mention your brand in comments on YOUR content. For monitoring mentions across the entire platform, we recommend pairing with a dedicated social listening tool.

Yes. Every mention is analyzed for sentiment — positive, negative, or neutral. Your dashboard shows sentiment trends over time, sentiment breakdown by product or campaign, and highlights mentions that need urgent attention. This helps you spot PR issues before they escalate.

Yes! We offer a 7-day free trial with full access to brand mention monitoring and all other FeedGuardians features. No credit card required. Set up your brand keywords and start monitoring mentions from day one.

Pronto para saber o que as pessoas dizem
sobre sua brand?

Inicie seu teste gratuito e receba alertas em tempo real quando sua marca, produtos ou executivos forem mencionados nos comentários.

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Sem cartão de crédito necessário · teste gratuito de 7 dias