1. The Comment Feed Is Set to "Most Relevant"
By default, Facebook shows "Most Relevant" comments and collapses the rest—especially comments from people you aren't connected to. This is the #1 reason comments seem to be missing.
Fix: Tap the sort label below the post (it says "Most relevant") → choose "All comments" or "Newest". Hidden-by-default comments now appear.
2. The Comment Was Hidden by the Page
Page admins can hide a comment. A hidden comment stays visible to the author and their friends but is invisible to everyone else—which is why a comment can look like it "disappears" for some viewers but not the person who wrote it.
If you're the admin: hidden comments are marked in your moderation view; you can unhide them there. See our guide on hiding Facebook comments.
3. A Keyword or Profanity Filter Caught It
Pages can set a profanity filter and a blocked-words list. Any comment containing those terms is hidden automatically—often without the commenter realizing it. This frequently hides legitimate comments that happen to contain a filtered word.
Fix (admins): Page Settings → review your blocked words and profanity filter strength. Remove overly broad terms that catch normal phrases.
4. The Comment Is Held for Review
If a Page enables comment review, new comments stay invisible to the public until an admin approves them. On busy Pages, comments can sit unreviewed for hours, looking like they never posted.
5. Facebook's Spam Systems Flagged It
Comments with links, repeated text, or spammy patterns can be auto-collapsed or hidden by Facebook itself. Comments marked as spam are tucked under a "View X more comments" or a dedicated spam folder.
6. You've Been Blocked by the Commenter
If someone has blocked you, you won't see any of their comments and they won't see yours—on any post. This is account-specific, so the comments are visible to everyone else.
7. The Commenter Deleted It or Their Account
A comment vanishes permanently if the author deletes it or deactivates/deletes their account. Replies attached to it may disappear too. There's nothing to recover in this case.
8. A Connection, Cache, or App Bug
If no comments load anywhere, the problem is usually your device, not Facebook.
- Check your internet connection and refresh the post.
- Update the Facebook app to the latest version.
- Clear the app cache (Android: Settings → Apps → Facebook → Storage → Clear cache).
- Try the post in a desktop browser to confirm whether it's device-specific.
- Restart the app or your phone.
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Frequently Asked Questions
Why can't I see comments on Facebook?
Usually the comment sort is set to "Most Relevant" (which collapses many comments), or the comment was hidden, held for review, or filtered by the Page. Switch the sort to "All comments" and refresh. If nothing loads at all, it's a connection or app-cache problem.
Why do my Facebook comments keep disappearing?
A Page hid them, a keyword/profanity filter caught them, Facebook's spam system flagged them, or the commenter blocked you or deleted their account. Hidden comments still show to the author, which is why they seem to come and go.
How do I see all comments on a Facebook post?
Tap the sort label under the post and choose "All comments" or "Newest." This reveals comments Facebook normally hides, including from people you aren't connected with.
My comment was posted but no one can see it—why?
It's likely hidden by the Page, held for review, or caught by a blocked-words filter. You can still see your own comment, but the public can't until it's approved or unhidden.
Related Guides & Resources
How to Hide Facebook Comments
Hide spam and offensive comments without deleting them—and find what's already hidden.
How to Unhide Comments on Instagram
Find and restore comments Instagram has hidden behind its filters.
How to Filter Comments on Facebook
Set up keyword and AI moderation so the right comments stay visible.
