Monitor Brand Mentions in Social Media Comments | FeedGuardians
Социальное слушание

Знайте, что говорят люди
О вашем Бренде

Вы не знаете, что люди говорят о вашем бренде в комментариях. Получайте уведомления в реальном времени, когда ваш бренд, продукты или руководители упоминаются — с анализом настроений, чтобы вы могли быстро реагировать.

Скорость уведомлений
<10с
Точность
97%
Настроение
В реальном времени

Кредитная карта не требуется · 7 дней бесплатного пробного периода

1,200+ бренды, следящие за своими комментариями

Проблема

Вы в полете Слепой в ваших собственных комментариях

Люди каждый день обсуждают ваш бренд в комментариях. Похвала, жалобы, вопросы, PR-кризисы — вы узнаете об этом последними, потому что никто не следит.

85%

Of brand mentions in comments go unnoticed by the brand. Customer complaints, praise, and questions disappear into the noise.

6hrs

Average time for brands to discover a negative mention in their comments. By then, the damage is done and the conversation has moved on.

3.4x

Higher customer satisfaction when brands respond to mentions within 30 minutes. Speed of response directly impacts brand perception.

Как это работает

Никогда не пропустите Упоминание бренда Снова

01

Set Up Your Brand Keywords

Add your brand name, product names, executive names, campaign hashtags, and any custom keywords you want to track. FeedGuardians AI also learns variations — misspellings, abbreviations, @mentions, and nicknames that people use when talking about your brand.

"Setup takes 5 minutes. AI auto-suggests variations of your brand name you might have missed."

Возможность
FeedGuardians
Unlimited Keywords
Включено
Auto-Variation Detection
Включено
Misspelling Recognition
Включено
Category Grouping
Включено
02

Real-Time Monitoring & Sentiment Analysis

Every comment across all your posts is scanned in real time. When a mention is detected, AI classifies the sentiment as positive, negative, or neutral. Negative mentions trigger priority alerts so you can respond before a small issue becomes a PR crisis.

"Sentiment accuracy: 97%. Catch negative brand mentions within seconds, not hours."

Возможность
FeedGuardians
Real-Time Scanning
Включено
AI Sentiment Analysis
Включено
Priority Negative Alerts
Включено
50+ Language Support
Включено
03

Alerts, Reports & Actionable Insights

Get instant notifications via email, Slack, or your dashboard. View mention trends over time, sentiment breakdowns by product or campaign, and top commenters mentioning your brand. Generate weekly reports for your marketing and PR teams.

"Turn raw mentions into actionable insights. Know exactly what your audience thinks about your brand."

Возможность
FeedGuardians
Email & Slack Alerts
Включено
Trend & Sentiment Reports
Включено
Campaign-Level Analytics
Включено
Weekly Digest Emails
Включено
Результаты

Бренды сообщают эти цифры
в течение 30 дней

97%

Brand mention detection accuracy

<10s

Average alert delivery time

3.4x

Faster response to negative mentions

85%

Of previously missed mentions now caught

"we had a customer complaining about a defective product in our comments for 3 DAYS before anyone noticed. that never happens anymore. @feedguardians alerts us to negative mentions within seconds. our response time went from hours to minutes."
Lukas
Lukas
@lukasgrows
"the sentiment analysis is a game changer for our marketing team. we can see in real time how a new product launch is being received in comments. @feedguardians gives us the pulse of our audience without reading thousands of comments manually."
Jenny Liu
Jenny Liu
@jennylbuilds

Социальный автопилот для вашего бренда

2 месяца бесплатно

Стартер

Один бренд, начальный этап

$83/месяц
Экономия $192/год
До 5 000 взаимодействий/мес
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • 1 рабочее пространство
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Unlimited users

Growth

Один бренд, растущий DTC

$249/месяц
Экономия $600/год
До 25 000 взаимодействий/мес
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • Up to 3 Workspaces
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
Самый популярный

Business

Мульти-бренд, масштабирование

$833/месяц
Экономия $1992/год
До 100 000 взаимодействий/мес
Start Free Trial
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
  • Up to 15 Workspaces
  • Pre-Sale Comment Audit
  • Headcount Savings Report
  • Crisis & Escalation Templates
  • Competitor Protection
  • Priority Email + Chat Support

Enterprise

Крупные DTC-портфели

$2499/месяц
Экономия $6000/год
До 300 000 взаимодействий/мес
Book a Demo
  • Connect unlimited channelsInstagramFacebookTikTokBluesky
  • AI Comment Moderation
  • AI Auto-Replying
  • Brand Voice AI
  • Done-For-You Setup (Essentials)
  • Basic Analytics
  • Email Support
  • Unlimited users
  • API Access
  • Pre-Sale Comment Audit
  • Headcount Savings Report
  • Crisis & Escalation Templates
  • Competitor Protection
  • Priority Email + Chat Support
  • Unlimited Workspaces
  • White Glove DFY Setup
  • Board-Ready ROI Reporting
  • Custom Crisis Playbook + Kill Switch
  • Quarterly Business Reviews
  • Dedicated Slack Channel
Официальный партнёр Meta

FeedGuardians — Meta Business Partner

Мы сертифицированный Meta Business Partner, обеспечивающий полное соответствие стандартам автоматизации Instagram и Facebook. Ваши аккаунты всегда в безопасности.

Значок Meta Business Partner
Официальный партнёр TikTok

FeedGuardians — TikTok Business Partner

Мы сертифицированный TikTok Business Partner с полным доступом к API для управления комментариями, модерации и автоматических ответов на органический и рекламный контент TikTok.

Значок TikTok Business Partner
Часто задаваемые вопросы

Общие Вопросы

FeedGuardians scans every comment across all your connected social media accounts in real time. When someone mentions your brand name, product names, executive names, or custom keywords, you get an instant notification. The AI also detects misspellings, abbreviations, and @mentions to ensure nothing is missed.

You can track brand names, product names, executive/founder names, campaign hashtags, competitor mentions, and any custom keywords. The system also categorizes mentions by sentiment (positive, negative, neutral) so you can prioritize responses to negative mentions and amplify positive ones.

Notifications are sent within seconds of a mention being detected. You can receive alerts via email, Slack, dashboard notifications, or webhook integrations. Set up priority alerts for negative mentions or specific keywords that need immediate attention.

Currently, FeedGuardians monitors comments on your own posts, Reels, ads, and Stories across connected accounts. It detects when other users mention your brand in comments on YOUR content. For monitoring mentions across the entire platform, we recommend pairing with a dedicated social listening tool.

Yes. Every mention is analyzed for sentiment — positive, negative, or neutral. Your dashboard shows sentiment trends over time, sentiment breakdown by product or campaign, and highlights mentions that need urgent attention. This helps you spot PR issues before they escalate.

Yes! We offer a 7-day free trial with full access to brand mention monitoring and all other FeedGuardians features. No credit card required. Set up your brand keywords and start monitoring mentions from day one.

Готовы узнать, что говорят люди
о вашем brand?

Начните бесплатный пробный период и получайте уведомления в реальном времени, когда ваш бренд, продукты или руководители упоминаются в комментариях.

Начать бесплатный пробный период

Кредитная карта не требуется · 7 дней бесплатного пробного периода